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Optimizing Service Delivery in the Cloud

Cloud Computing Research Library

Optimizing Service Delivery in the Cloud

sponsored by CA Technologies.

ABSTRACT:

Cloud computing can deliver many key advantages, but when it comes to monitoring service delivery, it can have negative impacts if you don't plan effectively. However, new service assurance technologies can help you overcome these challenges and better manage performance in your cloud, virtual, and physical environments. Read this white paper to learn how these solutions can improve IT service delivery in your organization and discover the benefits many companies are already realizing from utilizing them.

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Server Virtualization
- How can I enable automated VM resource provisioning?
  
  As with many other facets of virtualization, VM resource allocation is becoming automated. Find out what tools you can use for automated provisioning.
- Columbia Sportswear's move from virtualization to private cloud computing
  
  Columbia Sportswear parlayed server virtualization into a private cloud. Along the way, it found that its management tools needed serious rethinking.
- Power management a must for oVirt high availability
  
  Dodge dreaded downtime by enabling power management in your oVirt 3.1 environment.
VMware
- IT, meet security: Why vSphere security is all about collaboration
  
  Strong vSphere security comes from collaboration and the right server virtualization security tools and processes.
- How the VMware Hardware Compatibility Guide keeps everyone safe
  
  Enterprise IT is a balancing act between new innovative gadgets and proven tools. Find the middle ground with the VMware Hardware Compatibility Guide.
- Parsing the use of vSphere vs. ESXi to describe VMware virtualization
  
  VMware's virtualization hypervisor goes by ESX/ESXi and vSphere. The difference in when to use ESXi vs. vSphere terms is subtle.
Virtual Desktop
- How Microsoft RDP 8.0 addresses WAN, graphics shortcomings
  
  Microsoft's Remote Desktop Protocol improves the user experience with the release of RDP 8.0 in Windows Server 2012, but there are some limitations.
- Making Citrix XenDesktop play nice with a VMware hypervisor
  
  You can run XenDesktop on a VMware hypervisor, but what does that entail? Learn how clustering and vCenter Server work in a mixed VDI environment.
- Four frustrating changes to Remote Desktop Services 2012
  
  Remote Desktop Services 2012 is missing the old Remote Control feature from 2008 R2, and there are some added requirements to the platform.
Data Center
- Data center technologies evolve to meet tomorrow's computing demands
  
  VMware's upcoming public cloud and AMD's 64-bit ARM servers are technologies for the data center that exemplify the changes in the IT industry.
- New data center cooling strategies to improve efficiency, lower costs
  
  Stagnant strategies for data center cooling will keep energy bills climbing ever higher, but a more modern approach can bring them back down to earth.
- Converged systems usher in data center transformation
  
  The rise of converged systems has brought a new level of manageability to the data center, but these integrated offerings have a few drawbacks.
Windows Server
- Microsoft delivers patch updates for Windows Server 2012, Windows 8
  
  Microsoft delivered two critical and eight important bulletins in May's Patch Tuesday release, fixing issues in Windows Server 2012 and Office apps.
- Windows Azure Active Directory steps out of the shadows
  
  As Windows Azure Active Directory moves into general availability, we look at how it can help admins manage user authentication in the cloud.
- Steps to read XML files with PowerShell
  
  Wondering how to get PowerShell to read XML files? Our expert explains a few methods you could use.
SOA
- Architects can meet mobile user needs by altering mindset
  
  Smartphones, tablets and desktop computers don't just differ in screen size; they are different form factors.
- Tools and practices to create a meaningful SOA ALM process
  
  To create a meaningful SOA ALM process, architects have to remember modern apps are increasingly using components.
- Inside the world of Web APIs, the cloud and mobile technology
  
  Rob Daigneau offers his expert insights on the convergence of the cloud, mobile technology and Web APIs.
CRM
- ACCE conference honors the best workers in the call center industry
  
  The ACCE conference celebrated its 10th anniversary with the ICMI awards dinner. Find out which companies were recognized for excellence in service.
- Windows 8 operating system a marked change in touchscreen environments
  
  Move aside iOS: Windows 8 operating system could be what turns tablets and smartphones into serious business platforms.
- Mobile technology makes time management challenging
  
  Mobile technology has made it easier to solve problems at the office while we aren't at the office. But all that connectedness could mean more work and less play.

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Cloud Computing Research Library

Optimizing Service Delivery in the Cloud

sponsored by CA Technologies.

ABSTRACT:

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