All Research Sponsored By:Nimsoft, Inc.
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Keeping Service Desk Simple
Access this informative webcast to learn about an innovative service desk technology that was designed to simplify service desk processes and alleviate the common issues associated with legacy service desk systems.
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Best Practices for Migrating to a New Service Desk Platform
This white paper offers guidelines and best practices for IT organizations that are in the midst of, or are planning a migration to a new service desk platform. Within, learn how you can effortlessly migrate your tickets, workflow, knowledge articles, and more.
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Nimsoft for Network Monitoring: A Nimsoft Service Level Management Solution White Paper
Today's businesses need complete network visibility to insure that the highest levels of businessservice quality are achieved. Discover how you can achieve 360 degree visibility into your network with a network monitoring solution that helps you verify network connectivity, monitor interface traffic and calculate bandwidth utilization.
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End-user Experience Monitoring
What exactly is End-user Monitoring (EUM) and why should businesses care? In this resource, discover why it's increasingly important to assess system performance from the end-user perspective in the age of IT as a service, and how you can effectively measure and quantify end-user experiences.
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IT Management as a service (ITMaaS) 451 Research, November 2011
IT management as a Service (ITMaaS) can help admins increase visibility into their environment, monitor and evaluate performance, and improve the functionality of environments through a cloud delivery model. Discover how ITMaaS delivers essential management tools necessary for optimizing your resources.
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Virtual Data Center E-Zine Volume 19: Meeting the Challenges of Virtual System Management
Tracking and identifying virtual machines on physical hosts or sorting out the source of I/O bottlenecks requires administrators to do investigative work. Software management tools can help, but business processes are also important for handling virtual system management. Learn some tips to make managing virtual environments a little bit easier.
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E-Guide: Expert Tips for Monitoring Your VMware Environment
In this e-guide from SearchVMware.com, gain expert insight into the existing performance monitoring tools in vSphere for optimal virtual environment management. And discover five VMware administration and management tips that will help you better manage your VMs and avoid common mistakes.
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E-Guide: 6 Things Every New MSP Needs to Know about the Business
While many VARs, integrators and solution providers are offering “services,” there remains a substantial portion that either have only a small amount of revenue coming from managed services or no managed services practices at all. This guide will walk you through the 6 best practices you need to know about being a managed service provider.
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E-Guide: 7 Top Services Delivered Via Network Connections
What managed services are getting the most attention? Download this e-guide to learn the 7 top managed services delivered via network connections. Download to learn how you can create opportunities to further client relationships and expand your network of clients.
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E-Guide: Considerations for Monitoring Performance in Virtual Environments
This e-guide from SearchVMware.com explains how to monitor CPU usage, virtual memory, the network and I/O resources in virtual environments. Plus, get expert step-by-step instructions for installing and testing PowerShell for Hyper-V management.
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Nimsoft for Cisco VoIP Monitoring
Today’s successful VoIP deployments require incessant network availability and 360 degree transparency of the infrastructure. Read this paper to learn how to achieve this requirement by proactively monitoring end-to-end performance of all VoIP components for improved quality of service and problem diagnosis.
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Capacity Management in VMWare Virtualized Infrastructures — A Customer’s Experience
This white paper offers a detailed look at the challenges of capacity management in virtualized infrastructures, and it offers a wealth of practical insights into addressing these challenges and setting the stage for successful VMware deployments.
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Atrion Enhances Managed Services and Boosts Profit Margins with Nimsoft
Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges.
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The Top 5 Server Monitoring Battles and How You Can Win Them
The uses, requirements, and complexity of servers have all increased dramatically. Consequently, server monitoring has more importance in today's environments. This guide looks at some of the most pressing challenges you might face in ensuring optimal server performance. It offers insights into the tools and strategies for addressing these demands.
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Service Level Management: On the Level
This paper explains an evolutionary approach to Service Level Management (SLM) that enables organizations at any stage of IT development to successfully implement SLM and begin contributing more to the business bottom line.
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Why Most Organizations Miss User Response Monitoring - and What to Do about It
This guide explains the challenges of user response monitoring and how to overcome these challenges. It also teaches you how to get a real handle on infrastructure performance and shows you how it will impact user experience.
Cloud Computing Strategies for the CIO