Cloud Computing Strategies for the CIO
All Research Sponsored By:Global Knowledge
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vTerminology: A Guide to Key Virtualization Terminology
This informative white paper defines the terminology associated with IT virtualization, explaining both vendor-agnostic and vendor-specific to help you when creating or adjusting your virtualization strategy.
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Get Certified - Avaya Communication Manager
The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products.
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10 Tech Skills Heading the Way of the Dinosaur - 2013 Edition
There are many articles devoted to what is hot in the IT industry, so we won't rehash them here. Instead, we will focus on skills that are going away. If these skills are all you have, soon you may be in an unemployment line. If these skills are the most recent ones you have, NOW is the time to update your skill set and prepare for the future.
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CallPilot Manager - Server Settings Link
One of the most underused links within Avaya CallPilot Manager is the Server Settings. link. With this link you can complete a number of tasks - read this whitepaper to learn what!
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Getting Started with Cisco Unified Communications Technologies
The shift from traditional telephony to Unified Communications (or VoIP) requires an understanding of "old world" technologies – and how they relate to "new world" technologies – to ensure success. View now to learn more!
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Introduction to Avaya ERS
This is the first of a series of white papers that will explore the features and functionality of the Avaya Ethernet Routing Switch (ERS) product line. This paper focuses on the various hardware platforms.
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Foundational Focus: OSI Model - Breaking Down the 7 Layers
The OSI model is a conceptual tool used to discuss and describe network functions. It is a good idea to be familiar with the OSI model, the features assigned to each layer, and examples of common protocols or technologies associated with the OSI layers.
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KVM Security in the Cloud: A Choice That Matters
The resource overviews KVM security and its use in virtualized, multi-tenant cloud scenarios. Examine how open source virtualization leverages SE Linux and its tight integration with Linux kernel to provide a secure computing environment for both end-users and service providers.
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Performance and Troubleshooting with esxtop
This informative resource introduces and gives examples of how the esxtop utility can help address performance problems.
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Legal Issues of Cloud Forensics
This white paper asks 5 essential questions about cloud forensics, revealing key issues a company or forensic examiner might face when collecting information from the cloud.
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Apache Hadoop: the Swiss Army Knife of IT
In this white paper, discover why Apache Hadoop is being credited with holding the key to the future of big data analytics. From its open-source cost-efficiency to its additive processes, this white paper details the versatility and power of Hadoop.
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Cisco Service Provider Next Generation Networks
What is Cisco Service Provider Next Generation Networks (IP NGN) and why do we care? This white paper will answer those questions and look at some of the technologies that are used within those networks.
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Cisco Telepresence Zones
The concept of zones in Cisco TelePresence products is confusing to many people; but this white paper should clear up some of the confusion.
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Troubleshooting Cisco Switches
When an outage or network incident takes place, it can often create an intense burden for the engineers called upon to assist. Having a solid strategy for how to approach incidents can give you the calm confidence to effectively resolve the problem even in the midst of the proverbial storm.
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Password Change Service - Avaya CallPilot
Administrators spend a lot of their time simply resetting passwords for users who have gotten locked out of their mailboxes because they forgot their password. This white paper shows an administrator how to set up and utilize Password Reset Service, introduced with CallPilot Release 5.
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vCenter Operations Manager (vCOPS): What It Is and Why You Should Use It
This white paper introduces vCenter Operations manager (vCOPS), a tool from VMware that is designed to analyze your environment, figure out what is "normal", and alert you when abnormalities occur.
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Simplifying VMware vCloud
Explore this resource to help clarify your cloud confusion – specifically in your VMware environment. Review the major components of vClouds and discover how each component interacts with the VMware vSphere platform to help you gain a better understanding of how vClouds can benefit your organization.
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VMware vCloud Director 5.1 Networking Concepts
This technical guide outlines the three networking layers of a vCloud environment and discusses the key considerations in the configuration process when building a private cloud. Read on for additional networking advice to ensure a successful cloud deployment in your VMware environment.
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Network Management: The Foundation for Troubleshooting
The first step to proper troubleshooting is comprehensive network management. Read on to learn more about what you need to consider for your network management troubleshooting approach.
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2013 IT Skills & Salary Report
This report provides the results of a survey conducted in the fall of 2012 of IT professionals measuring compensation, job satisfaction and security, training and certification, and business conditions.
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Role-Based Access Control in Avaya Aura
Take an in-depth look at how to improve role-based access control and review the process for creating and assigning new user-roles on this advanced communications systems management tool. Learn more about how it can help enhance collaboration in your enterprise today.
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Unifying Avaya Aura Messaging
Explore an advanced tool for streamlining message management by integrating voice and email access and storage. Discover how this platform integrates your voice messages directly into your Exchange environment on a single interface reducing IT and end user frustrations alike.
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Unified Communication Manager - Class of Service
This whitepaper unveils how Class of Service within Cisco's Unified Communication Manager can help you control which phone numbers can be called by particular devices. View now to learn how this simple, flexible solution can be effective in numerous situations.
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Demystifying Switch-based ACLs
This whitepaper aims to help you better understand switch-based Access Control Lists (ACLs) by exploring what they are used for and how to best utilize them on IOS-based Catalyst devices. View now to learn more!
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VMware vSphere Essentials
This white paper provides a review of essential information for IT administrators running VMware vSphere. Included are fundamentals concerning virtual machines, hypervisors, hosted solutions, and virtual hardware, as well as VMware solutions.