Cloud Computing Strategies for the CIO
Cloud CRM Research
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Why Cloud? Better Security than Most Companies Can Provide Themselves
Sponsored by: Five9This white paper explains how cloud security may be the safer investment for businesses, including customer-oriented organizations and contact centers. Discover why moving applications to the cloud could better protect your data than if it were kept on-premise.
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Putting Innovation Back in IT
Sponsored by: ORACLE APACView this brief video to hear about the latest portfolio of Oracle cloud solutions and how they deliver value, choice and confidence to over 5.5 million of users.
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Larry Ellison's Oracle Cloud Announcements Highlights
Sponsored by: ORACLE APACThis brief video discusses the latest Oracle cloud offerings. Discover the features and benefits of these innovative solutions that can enhance your social, CRM and database services while reducing costs and improving efficiency.
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Improve your response: HP Enterprise Cloud Services for SAP CRM Rapid Deployment Solutions
Sponsored by: Hewlett-Packard CompanyIn today's market, the most profitable businesses are those that have the agility and scalability required to respond to customer's changing needs. Their secret to success? The right CRM tools. Read on to learn about one pay-as-you-go CRM tool designed to provide you with all the key CRM features in a cost-effective package.
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HP.com : Enterprise Cloud Services
Sponsored by: Hewlett-Packard CompanyDiscover the latest in cloud offerings from HP cloud solutions. Realize which cloud model is best-suited for your organization and gain advice on determining which applications are ready for the cloud.
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Winning the Customer Service Battle... In the Cloud
Sponsored by: Siemens Enterprise CommunicationsPoor customer service is a costly business practice. The time to differentiate your customer service strategy is now – and the cloud can help. View now to learn about cloud contact centers and how they can benefit your business.
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Oracle’s CRM Cloud Service Powers Innovation
Sponsored by: Oracle CorporationOracle customers, Breg, Key Energy Services, and iRobot describe how Oracle's CRM Cloud service powers innovation and drives their businesses forward.
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Video: Everest uses Enterprise Cloud Services for Microsoft Dynamics CRM
Sponsored by: Hewlett-Packard CompanyIn this on-demand webcast, Mark Duffey, President and CEO of the first nationwide funeral planning and concierge service company, Everest, discusses his move to CRM in the cloud.By easily migrating to software-as-a-service (SaaS), Everest was able to provide more immediate information to their clients and save 60% in costs.
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Mobile apps reach the busy customer
Sponsored by: SearchCRMIn this expert e-zine, discover two key areas of app development in today's mobile climate: delivering quality mobile customer service, and uniting front-end and back-end functionality. Also included is a case study of a mobile app that delivered user-oriented, ultra-simple service with outstanding results.
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Cloud Computing Gaining Momentum as Banks Seek Alternative Outsourcing Arrangements
Sponsored by: Hewlett-Packard CompanyThis resource discusses the advantages the financial industry stands to gain by utilizing cloud services in Asia over traditional outsourcing, such as data security and data sovereignty.
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Configuration not coding
Sponsored by: CA NimsoftThis paper introduces a service desk offering that enables your organization to leverage sophisticated IT service management capabilities and tailor them to the specific needs of your business—without complex, labor-intensive coding, and all its time and budget implications.
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Moving Service Management to SaaS
Sponsored by: CA NimsoftToday, organizations can enjoy similarly substantial benefits by migrating their IT service management functions to a software-as-a-service (SaaS) model. Continue on to this paper to explore a service desk offering that will help you bring the benefits of SaaS to your IT service management function.
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START small, grow tall: Why cloud now
Sponsored by: HP & Intel®Read this white paper to gain insights on how you can accelerate and streamline your cloud migration by taking advantage of an advanced set of technologies. Realize the benefits their extensive list of features can deliver to your organization and discover how they can help you overcome common cloud challenges.
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Oracle Cloud Computing
Sponsored by: ORACLE APACThis white paper provides an overview of Oracle's cloud computing strategy and examines how Oracle can help customers and partners plan their adoption and eventual evolution into the cloud.
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How the Cloud is Shifting the Economics of BPM
Sponsored by: Kofax, Inc.Explore this webcast to realise the impact of the cloud on business process management and the benefits organisations are realising from transiting to cloud-based BPM strategies. Gain insights about the real and perceived security risks along with how the cloud is shifting the economics of BPM.
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Accenture Technology Vision 2013
Sponsored by: ComputerWeekly.comAccenture's technology vision assesses the impact of digital technology on the enterprise in 2013 and offers action points for CIOs and business leaders.
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Improve your response: HP Enterprise Cloud Services for SAP CRM Rapid Deployment Solutions
Sponsored by: Hewlett-Packard LimitedIn today's market, the most profitable businesses are those that have the agility and scalability required to respond to customer's changing needs. Their secret to success? The right CRM tools. Read on to learn about one pay-as-you-go CRM tool designed to provide you with all the key CRM features in a cost-effective package.
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Gartner Application Architecture,Development & IntegrationSummit 2013
Sponsored by: GartnerDue to the convergence of cloud mobile, big data, and other trends, it is critical to manage the disruptive forces in how applications are designed, managed and consumed. Join Gartner's Application Architecture, Development & Integration Summit 2013 to explore the trends of cloud, mobile, big data and other trends. Continue to register today!
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Video: Everest uses Enterprise Cloud Services for Microsoft Dynamics CRM
Sponsored by: Hewlett-Packard LimitedIn this on-demand webcast, Mark Duffey, President and CEO of the first nationwide funeral planning and concierge service company, Everest, discusses his move to CRM in the cloud.By easily migrating to software-as-a-service (SaaS), Everest was able to provide more immediate information to their clients and save 60% in costs.
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Getting the Right "Blend" in your Contact Center
Sponsored by: Five9Contact centers that offer both inbound and outbound capabilities have the ability to maximize revenue and optimize productivity. Read this white paper to learn more about a solution to help your business gain the most revenue. Find out some of the advantages provided by cloud-based call centers by reading this resource now.
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Cloud-based Contact Center Software Gives Expert Planet the Edge
Sponsored by: Five9View this white paper to learn more about the focus Expert Planet placed on cloud-based contact center from the beginning. It explores the development productivity gains and the greater efficiency achieved through Salesforce integration. Develop a better understanding of cloud-based benefits by reading this white paper now.
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HP.com: Enterprise Cloud Services
Sponsored by: Hewlett-Packard LimitedDiscover the latest in cloud offerings from HP cloud solutions. Realize which cloud model is best-suited for your organization and gain advice on determining which applications are ready for the cloud.
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Gartner Symposium Dubai
Sponsored by: GartnerJoin us on 5-7 March for Gartner's Symposium ITxpo 2012 in Dubai, U.A.E. as more than 500 CIOs and senior IT executives come together for the most comprehensive and strategic conference with the aim to drive business forward. Access this resource for an in-depth overview of this year's symposium and find out how you can register today!
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Oracle Executive Strategy Series: Cloud Applications -- Driving Enterprise-Grade Cloud Applications: The Benefits of Cloud Without Compromise
Sponsored by: ORACLE APACDeploying your business applications in the cloud can deliver both short- and long-term benefits, including cost savings, improved agility, and faster innovation—but only if your cloud is enterprise-grade. Access this white paper to evaluate your cloud strategy and learn why niche cloud providers just can't deliver on the full promise of the cloud.
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Deploying Customer Service in the Cloud: The Four Phases from Implementation to Transformation
Sponsored by: Oracle CorporationThis white paper is a business guide for customer service executives and managers who have already made the decision to deploy customer service in the cloud but need further insight into the best practices for how to further evolve customer service in the cloud through four phases: implementation, consolidation, optimization and transformation.
