Call Agents Reports

Essential Guide: Application Performance Management
sponsored by TechTarget ComputerWeekly.com
ESSENTIAL GUIDE: This guide to managing application performance covers transaction speeds, networking, workflow and tools for performance detection and diagnosis.
Posted: 08 Feb 2021 | Published: 30 Nov 2017

TechTarget ComputerWeekly.com

Focus: Telecoms of the future
sponsored by TechTarget ComputerWeekly.com
EGUIDE: The telecoms sector in 2017 finds itself increasingly challenged as operators and end-users respond to multiple challenges, such as the emergence of software-based networks, the steady erosion of voice revenues, and the growth of 'free' communications services.
Posted: 08 Feb 2021 | Published: 11 Aug 2017

TechTarget ComputerWeekly.com

Computer Weekly – 17 May 2022: Digitally transforming UK power networks for renewable energy
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out how the UK's power networks need to be digital transformed to be ready for renewable energy – and the role of open source. Wi-Fi 6 was meant to give a boost to wireless connectivity – we examine why adoption has stalled. And we look at what a quantum datacentre might be like. Read the issue now.
Posted: 13 May 2022 | Published: 17 May 2022

TechTarget ComputerWeekly.com

Computer Weekly – 25 February 2020: Using meteorological data to prepare for the worst
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, after the storms that swept across the UK, we look at the technology behind Weather Source's meteorological data service. Oracle and SAP are battling over customers to upgrade their ERP systems to the cloud. And we report from the world's biggest retail tech show.
Posted: 08 Feb 2021 | Published: 25 Feb 2020

TechTarget ComputerWeekly.com

Computer Weekly - 19 November 2019: Is facial recognition happening too fast?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, as the Information Commissioner calls on police forces to slow down the introduction of facial recognition, we examine the issues. We look at what the use of DevOps methods means for storage strategy. And we talk to Microsoft's global cyber security chief. Read the issue now.
Posted: 08 Feb 2021 | Published: 19 Nov 2019

TechTarget ComputerWeekly.com

How to Achieve a 3X ROI with Slack
sponsored by Slack
WHITE PAPER: Today's new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.
Posted: 18 Jan 2024 | Published: 02 Dec 2023

Slack

Computer Weekly – 18 August 2020: How Covid-19 elevated the datacentre
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine how datacentres and their workers became part of our critical national infrastructure due to the pandemic. Firms considering upgrading to SAP S/4 Hana face hefty bills – we look at how to keep costs down. And we analyse the increasing rate of applications being migrated to the cloud. Read the issue now.
Posted: 08 Feb 2021 | Published: 18 Aug 2020

TechTarget ComputerWeekly.com

Computer Weekly – 19 March 2024: What went wrong with Birmingham's Oracle project?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, after Birmingham City Council's disastrous Oracle project cost over £100m, we analyse where it all went wrong. Our new buyer's guide examines building a sustainable IT strategy. And we find out how Thomson Reuters is using AI to enhance its product offerings. Read the issue now.
Posted: 19 Mar 2024 | Published: 19 Mar 2024

TechTarget ComputerWeekly.com

Computer Weekly – 5 December 2023: Technologies to support hybrid working
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, our latest buyer's guide looks at technologies to support hybrid working – even when your business is as unique as farming. Read the issue now.
Posted: 01 Dec 2023 | Published: 05 Dec 2023

TechTarget ComputerWeekly.com

Computer Weekly – 16 January 2024: All eyes are on the Post Office scandal – at last
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, 15 years since we first revealed the plight of subpostmasters, and four years since their High Court victory, the UK public and government are getting behind the victims, thanks to a TV dramatisation of the scandal. We look at plans to quash convictions and analyse Fujitsu’s role in the scandal. Read the issue now.
Posted: 12 Jan 2024 | Published: 16 Jan 2024

TechTarget ComputerWeekly.com