Consumer Services Market White Papers, Software Downloads, Definition and Webcasts

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Consumer Services Market Reports

Meeting the Demands of the Smarter Consumer sponsored by IBM WHITE PAPER: IBM surveyed more than 30,000 consumers in the United States, Canada, United Kingdom, Brazil, India and China for this report on shopping preferences. Read this report to learn why technology makes consumers smarter, more connected and more certain about what they want. Posted: 25 Aug 2010 \| Published: 25 Aug 2010 TOPICS: Consumer Applications Software \| Consumer Market \| Consumer Search Software \| Market Research \| Market Trends \| Marketing \| Marketing Information Systems \| Retail Banking Services \| Retail Channels \| Retail Trade Industry

Speech-to-Text Analytics Reveals New Insights Into Consumer Behavior sponsored by IBM WHITE PAPER: This white paper describes how Telerx, a global contact center outsourcing provider, embrace the methods that modern consumers are utilizing to share their opinions and turned raw data into valuable insight for their clients. Posted: 20 Feb 2015 \| Published: 31 Jan 2013 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Consumer Market \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Services \| CRM Software \| Customer Data Management \| Customer Data Management Software \| Customer Service \| Customer Service Best Practices \| Data Analytics \| Data Management \| Data Management Software \| Predictive Analytics \| Social Computing \| Social Networking \| Structured Data \| Unstructured Data

Challenges & Strategies for UK Annuity Providers sponsored by Wipro WHITE PAPER: This white papers talks about the challenges facing the UK annuity market and the strategies that can be taken by the product providers to meet them. The paper also talks about how Wipro can partner with providers to tap the opportunities present in the marketplace. Posted: 13 May 2009 \| Published: 11 May 2009 TOPICS: Business Environment \| Business Intelligence \| Business Process Management \| Business Service Management \| Business Service Providers \| Consulting Services Industry \| Consumer Market \| IT Services \| Strategic Planning

Financial Firms: Successfully Embracing the Workflow Transformation sponsored by Hewlett-Packard Enterprise WHITE PAPER: The following white paper entails exactly what the workflow transformation is as well as expert advice from leading organizations on how to improve upon the integral areas of financial firms. Posted: 29 Oct 2013 \| Published: 29 Oct 2013 TOPICS: Consumer Market \| Document Management \| Document Management Software \| Financial Industry Organizations \| Information Management \| Workflow Management Coalition \| Workflow Software

The Deloitte Consumer Review: A more secure customer sponsored by TechTarget ComputerWeekly.com ESSENTIAL GUIDE: This report from Deloitte assesses the impact of cybercrime on consumers and offers advice to businesses on how to respond. Posted: 12 Mar 2013 \| Published: 12 Mar 2013 TOPICS: Cloud Security \| Consumer Market \| Cookies \| Cybersecurity \| Data Security \| Fraud Protection \| Hackers \| Identity Management \| Identity Theft \| Malware \| Phishing \| Regulations \| Security \| Security Best Practices \| Security Management \| Security Policies \| Security Threats \| Social Networking \| Virus Protection

Cross-Channel Commerce: A Consumer Research Study sponsored by Oracle Corporation WHITE PAPER: The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers. Posted: 25 Apr 2011 \| Published: 25 Apr 2011 TOPICS: Channel Management \| Consumer Market \| Customer Profiles \| Customer Satisfaction \| Customer Self-Service \| eCommerce \| eCommerce Services \| Online Shopping

Merger of Cloud and Mobility into your IT Strategy and Governance sponsored by Hewlett-Packard Enterprise WHITE PAPER: In today's landscape, it is important to shape your business with cloud and mobile strategies. This guide highlights the importance of customer control and how cloud technology can help your business bolster consumer relationships. Posted: 19 Nov 2013 \| Published: 30 Sep 2013 TOPICS: Cloud Computing \| Cloud CRM \| Cloud Management \| Consumer Market \| Mobile CRM

E-commerce and Consumer Retailing: Risks and Benefits sponsored by ISACA WHITE PAPER: ISACA recently unveiled the results of its 2010 survey "Shopping on the Job: Online Holiday Shopping and Workplace Internet Safety." This white paper discusses many of the risks associated with such actions and provides recommendations for enterprises dealing with such challenges. Posted: 01 Dec 2010 \| Published: 01 Dec 2010 TOPICS: Consumer Market \| Data Governance \| Enterprise Resource Management \| Internet Security \| Internet Usage \| Online Shopping \| Risk Management \| Surveys

MicroScope September 2012: A special issue dedicated to consumerisation sponsored by MicroScope EZINE: A special issue looking at the opportunities offered by the BYOD trend for channel partners. Posted: 13 Sep 2012 \| Published: 17 Sep 2012 TOPICS: Consumer Market \| Mobile Device Management \| Mobile Workers \| Tablet PC

Delivering Omni-Channel Shopping: Using Information Management and Analytics in Consumer Industries and Retail sponsored by Hewlett-Packard Enterprise WHITE PAPER: This resource examines the data-oriented trends affecting consumer industries and retailers, and evaluates next-generation analytics strategies that are driving success. Posted: 17 Dec 2013 \| Published: 28 Feb 2013 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Channel Management \| Consumer Market \| CRM \| CRM Analytics \| CRM Analytics Software \| Customer Interaction Services \| Customer Service \| Customer Support Software \| Retail Channels \| Retail Trade Industry

Consumer Services Market Reports