ESSENTIAL GUIDE:
This report from Capgemini Consulting shows how the search for competitive advantage has driven organisations to shift the focus of their analytical efforts to back office operations
LANDING PAGE:
BrightTALK wants to hear from you! We are conducting our annual survey and we'd love to learn about how you research industry topics and engage with content. This survey digs into how you keep up-to-date on industry trends, the type of content that interests you, and how you currently consume digital content.
PRESENTATION:
A look forward to the 12 months ahead for IT leaders and the key trends of the coming year - this presentation came from Spencer Izard, chief analyst in the enterprise advisory team at Ovum, discussing the major technology trends for this year.
WHITE PAPER:
This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
PRESENTATION TRANSCRIPT:
In this presentation transcript, Marc Staimer, president of Dragon Slayer Consulting, describes the basics of tiered storage architecture and demonstrates how health care organizations can set policies to automate the process of moving data to different tiers.
PRESENTATION TRANSCRIPT:
This presentation transcript presents key tips for a successful health care analytics program. Listen now for valuable perspectives on the challenges and lessons learned regarding data analytics and how it effects EHR and health information exchange (HIE) initiatives.
WHITE PAPER:
In today's ever-changing times,innovation in business models is a success differentiator for CEOs,as we learned from the IBM 2006 Global CEO Study.
TRIAL SOFTWARE:
Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
EGUIDE:
This tip guide continues ebizQ.com's exploration of best practices in architecture and other aspects of case management. Inside, learn how one global institution built a dynamic case management (DCM) architecture to better serve its customers all over the world.
CASE STUDY:
In this paper you'll read about the steps Wipro Technologies took in order to take its brand name to the next level in order to compete with the top global IT companies.
