EGUIDE:
The CPaaS market is maturing as increased demand for digital communications drives new use cases. Organizations looking to buy CPaaS APIs should examine the various use cases that APIs can address and how to choose a CPaaS provider. Read this article to learn more about the trends and providers fueling CPaaS market growth.
EGUIDE:
While all video conferencing tools perform broadly similar tasks, there are certain differences between products and providers.Here we examine the Cisco, Microsoft, and Zoom platforms, highlight the unique features of each product, and explain how the products differ from one another.
EZINE:
In this week's Computer Weekly, we examine claims that Microsoft's licensing policies are damaging competition in the cloud. Our latest buyer's guide asks if hybrid cloud is now CIOs' end goal, and not just an interim step on the journey. And we look at how the focus on customer experience is impacting the unified comms market. Read the issue now.
EGUIDE:
This SearchUnifiedCommunications.com e-guide discusses why video conferencing integration is a logical addition to your UC system and offers best practices for implementation.
WHITE PAPER:
In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
WHITE PAPER:
After you’ve implemented and optimized your UC audio devices, it’s essential to make sure your end users are satisfied with their equipment. This survey provides a list of suggested questions IT managers can use to get feedback from their users regarding user utilization, services and upgrades.
EGUIDE:
In this e-guide, learn how to measure collaboration ROI and discover what enterprises really want from UCC vendors as they adopt more unified communications and collaboration (UCC) tools.
EZINE:
Read this exclusive CIO Enterprise Decisions E-Zine for case studies and expert insight into some of the most prevalent mobile issues facing CIOs today.
