WHITE PAPER:
In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
EZINE:
The Nordic countries are pace-setters when it comes to digital transformation and although there is a wealth of IT talent in the region, it seems it is not enough.
EZINE:
In this week's Computer Weekly, there's a hidden environmental cost to the vast volumes of data being generated – we examine what can be done to address it. We talk to the CISO of consumer reviews site Trustpilot, about building trust in IT security. And we look at what IT leaders can do if they inherit a toxic team environment. Read the issue now.
EGUIDE:
In this infographic, we shine a light on our 2019 IT Priorities survey results. Discover what IT departments are investing in and how much budgets are increasing by. Taken from a study of 151 respondents from across Middle East.
EZINE:
In this week's Computer Weekly, we assess the risks from Log4Shell, a new web software vulnerability described as "catastrophic". We look at SASE – secure access service edge – which is set to be one of the networking priorities for 2022. And some victims of the Post Office IT scandal are still waiting for proper compensation. Read the issue now.
EZINE:
In this week's Computer Weekly, the Post Office IT scandal inquiry continues to reveal shocking details – we review the latest evidence. We examine progress of the roll-out of fast broadband across the UK. And as the Online Safety Bill returns to Parliament, we look at the arguments about how to keep the internet safe. Read the issue now.
EZINE:
In this week's Computer Weekly, we talk to snack giant Mondelez, the owner of Cadbury, about how AI and data are transforming its business. SAP is increasing support costs for the first time in years – we assess the impact on customers. And a Ukrainian tech CEO tells us how his company kept going despite the Russian invasion. Read the issue now.
EGUIDE:
In this e-guide, read more about the trends that are shaping the demand for AI and how organizations including healthcare service providers and F1 racing teams are leveraging technology on their own terms.
EGUIDE:
IT leaders are used to doing more with less, but the pandemic has forced many organisations to reassess whether the way processes have always been run, is optimal. With people having to work from home, many organisations have needed to automate previous manual tasks, in order to remain operational.
EGUIDE:
Application programming interfaces (APIs) are moving beyond the domain of software development. They offer a way for organisations to work closely with an extended ecosystem of business partners, who are able to build value-added software-powered products and services.
