WHITE PAPER:
In this white paper, we discuss eight IT-friendly software traits that minimize risk, maximize ROI, and encourage innovation. Although the focus of this paper is on contact center and web customer service software, the discussion is broad enough to be a valuable guide for any technology investment.
WHITE PAPER:
This paper analyzes the issues of conventional data warehouse design process and explains how this practice can be improved using a business-model-driven process in support of effective Business Intelligence.
EGUIDE:
The goal of every data center admin has been to simplify hardware platforms while increasing operational agility. Blade server architecture is the reigning champion, but the rising superstar that is hyper-converged infrastructure is aiming to take the crown. Access this e-guide to see which will one you should put your money on.
ESSENTIAL GUIDE:
The future of video conferencing is here now. Learn how AI and other advanced video conferencing technology is expanding work options far beyond the simple picture.
EGUIDE:
This is the third piece in SearchUnifiedCommunications.com's three-part guide on collaboration products. This expert asset takes a deep dive into the requirements that should seal the deal in terms of final considerations when purchasing a collaboration solution.
PRESENTATION TRANSCRIPT:
Learn how Salt River Project focused on understanding the business architecture of their company to enable process visibility and understanding. And examine their multi-phase approach to building a foundation on SAP around finance, human resources, and supply chain management.
WHITE PAPER:
Compared to classic hierarchical Ethernet architectures, Ethernet fabrics provide the higher levels of performance, utilization, availability and simplicity required to meet the business needs of data centers today and into the future.
EBOOK:
Armed with data processing, streaming and machine learning capabilities, the multitalented Apache Spark architecture is becoming a force in its own right. Uncover Spark 2.0's upcoming upgrades and learn how the combination of Spark and NoSQL could help broaden the use of both technologies.
WHITE PAPER:
Interstage BPM's superior architecture lets business users and IT professionals collaborate on defining and refining business processes. It empowers knowledge workers to stretch processes to fit to the business needs and it provides developers with the ability to easily create and deploy high performance process-based applications.