Sales Channel Management Reports

MicroScope – April 2020: Seeking sustainability in the channel
sponsored by MicroScope
EZINE: In this issue, we look at sustainability in the channel, with customers increasingly wanting to know that their reseller has a handle on their carbon footprint. Also, read about SCC's insight on mobile working and workforce security, and take a closer look at Riverbed's return to its roots
Posted: 08 Feb 2021 | Published: 01 Apr 2020

MicroScope

MicroScope – May 2021: Exploring digital metamorphosis
sponsored by MicroScope
EZINE: Digital transformation is the buzz phrase, but is it more a question of evolution? In this issue, experts weigh in on digitisation and its effect on the world of work. Also read about local broadband providers aiming to improve internet connection and productivity, and find out how to tackle sales in a post-pandemic landscape
Posted: 06 May 2021 | Published: 07 May 2021

MicroScope

Packaged services – the global shift towards virtual distribution
sponsored by MicroScope
EZINE: In this month's issue, we cover changes in distribution and the challenges being faced by those aiming to add value.
Posted: 08 Feb 2021 | Published: 03 May 2019

MicroScope

MicroScope market update: the world of print
sponsored by MicroScope
EGUIDE: The threat of the paperless office is as far away as ever and for now there are plenty of choices for those looking to sell printer technology. This guide will provide an update on some of the recent activities by vendors on the hardware front as well as looking into the managed print service world.
Posted: 08 Feb 2021 | Published: 05 Jul 2017

MicroScope

IT managed services companies: Making the transition work
sponsored by TechTarget IT Channel
EBOOK: The business model journey for IT managed services companies is no simple one. This guide gives tips for navigating various aspects of that journey.
Posted: 10 Apr 2018 | Published: 10 Apr 2018

TechTarget IT Channel

Mobility Services 101
sponsored by TechTarget IT Channel
EBOOK: If you are struggling to deliver managed mobility services, this guide is meant to help. We offer insight into the challenges of delivering managed mobility services, the managed mobility market and the benefits of partnering with EMM vendors.
Posted: 03 Mar 2015 | Published: 03 Mar 2015

TechTarget IT Channel

Indispensable Channel Analysis
sponsored by MicroScope
EZINE: In this issue of MicroScope, print management steps into the spotlight and the channel positions itself for the fourth industrial revolution. Where is the recent swell of distributor optimism for growth and innovation coming from? Find out.
Posted: 24 May 2017 | Published: 26 May 2017

MicroScope

Service Management: Taking Business to the Next Level
sponsored by LabTech Software
EGUIDE: In this e-guide, gain essential knowledge of recent developments around IT services. Read on to learn why success entails more than delivering snazzy services, and why enterprise architects are working to bring SOA and master data management (MDM) efforts together.
Posted: 30 Aug 2013 | Published: 30 Aug 2013

LabTech Software

Omnichannel customer experience takes aim at information silos
sponsored by [24]7 Customer, Inc.
EGUIDE: Omnichannel customer experience strategies break down data silos that have held back multichannel strategies. Read on to learn how to view different channels as part of the bigger picture, gauge your companies investments in each channel, and how the omnichannel approach is presenting a shift in how we think about customer experience management.
Posted: 27 Jun 2016 | Published: 24 Jun 2016

[24]7 Customer, Inc.

How Understanding the "Omni-Consumer" Gains Their Loyalty
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: With this white paper, you'll gain access to industry knoweldge about handling omnichannel operational challenges, allowing you to maximize efficiency and profitability. Use this resource to navigate customer engagements, with factors such as understanding the "omni-customer."
Posted: 18 Dec 2013 | Published: 31 Jul 2013

Hewlett-Packard Enterprise