WEBCAST:
Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
WEBCAST:
Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help.
WEBCAST:
Download this webcast and learn how applications today are growing more and more complex with an increased risk of error and what you can do to prevent this.
WEBCAST:
This webcast, featuring Intel and Virtual Iron, explores the key drivers and enabling technologies behind server virtualization. Best practices for supporting virtualized workloads in production environments will also be discussed.
WEBCAST:
What keeps your customers happy when it comes to software? Tune into this video to learn more about what you can do to improve your software testing and quality assurance. It outlines the pros and cons of satisfied customers and what the means for your business. View this resource now to learn more about improving your software.
PODCAST:
In this podcast, learn about the emerging technologies driving the transition to App Delivery 2.0. Uncover how network virtualization can be applied to better optimize application delivery, provide increased flexibility and create an efficient network infrastructure with a mix of hardware and software solutions.
WEBCAST:
Access this demo to see how you can draw quick insights from social media data using software-defined storage. Learn to analyze this data in near-real time and dynamically manage the data to keep storage costs low.
WEBCAST:
This on-demand webcast discusses how to implement continuous testing in order to optimize mobile performance, and takes an inside look at the technologies and tools fueling mobile testing success.