Customer Call Center Management Multimedia

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Customer Call Center Management Multimedia (View All Report Types)

Unified Communications sponsored by CDW Corporation WEBCAST: Integrate multiple communication networks into a single, unified system to enable more effective communication and collaboration with staff, partners, and customers. Posted: 27 Jul 2010 \| Premiered: Jul 27, 2010 TOPICS: Call Center Management \| Collaboration \| Email \| Instant Messaging \| Telephony Systems \| Unified Messaging \| Voice Mail Software \| VoIP \| Web Conferences

The Secret Recipe: Transforming Best-In-Class Contact Centers sponsored by Talkdesk WEBCAST: Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help. Posted: 27 Aug 2019 \| Premiered: Aug 27, 2019 TOPICS: Call Center Management \| Call Center Software \| Call Centers \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service

Visa Desjardins Provides a Differentiated Customer Experience sponsored by Genesys WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment. Posted: 16 Sep 2013 \| Premiered: Feb 27, 2013 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Service \| Customer Support Software

Improving Operations with IT Automation sponsored by Insight VIDEO: With the help of automation, organizations can overcome these challenges for a variety of benefits. In this video, learn how offloading repeatable tasks from IT teammates can unleash strategic work and innovation for your business. Posted: 15 Feb 2024 \| Premiered: 15 Feb 2024 TOPICS: IT Management \| IT Service Management \| IT Systems

Driving Strategic Value With B2B Integration Services sponsored by IBM WEBCAST: Interested in an additional $3 million in revenue and over 300% ROI? Learn how to achieve these numbers. Posted: 20 Jan 2017 \| Premiered: Jan 20, 2017 TOPICS: IT Management

Securing the Enterprise in a DevOps World: Keynote & Panel sponsored by Veracode, Inc. WEBCAST: Watch this roundtable discussion about the pitfalls and successes of the DevOps initiative organizations run into and much more. Posted: 17 Jan 2018 \| Premiered: Jan 17, 2018 TOPICS: IT Management

You May Not Know It yet, but You Need All-Flash Storage sponsored by IBM WEBCAST: Innovations in all-flash array may be a little ahead of market demand, but provide great opportunities for IT leaders. Posted: 06 Apr 2017 \| Premiered: Apr 6, 2017 TOPICS: IT Management

Minimize Risk and Strengthen Compliance in Data Exchange sponsored by IBM WEBCAST: Are your files secured and reliable? Overcome security and compliance concerns with managed file transfer technology. Posted: 20 Jan 2017 \| Premiered: Jan 20, 2017 TOPICS: IT Management

Advantage Cloud: A Clear Path to Modernizing B2B Integration sponsored by IBM WEBCAST: Many rely on outdated, manual systems to exchange critical data. Learn how to reshape B2B integration with the cloud. Posted: 20 Jan 2017 \| Premiered: Jan 20, 2017 TOPICS: IT Management

Magic Quadrant for Data Center Backup and Recovery Software sponsored by IBM WEBCAST: Discover the strengths and cautions for the vendors in the Data Center Backup and Recovery Software Magic Quadrant. Posted: 06 Apr 2017 \| Premiered: Apr 6, 2017 TOPICS: IT Management