IT Service Industry White Papers

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Are You Ready for the Future of IT?
sponsored by Cisco Systems, Inc.
WHITE PAPER: The Internet of Everything is here: More people, processes, data and things are connecting. Learn why you should embrace this new model.
Posted: 21 Aug 2014 | Published: 14 Mar 2014

Cisco Systems, Inc.

Beyond Passwords: Protect the mobile enterprise with smarter security solutions
sponsored by IBM
WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond.
Posted: 09 Oct 2014 | Published: 30 Sep 2013

IBM

The Citrix Desktop Transformation Model
sponsored by Citrix
WHITE PAPER: Desktop virtualization initiatives are topping the priority lists of most IT managers. Learn more about this key strategic directive and the steps to getting started in your organization. Download the white paper from ESG now.
Posted: 14 Feb 2011 | Published: 14 Feb 2011

Citrix

EDS Workplace Management Services and PCs with Intel vPro Technology
sponsored by Intel Corporation
WHITE PAPER: The evaluation showed that EDS could use a dedicated software application, or "virtual appliance," to update software applications, remediate PCs, and restore data for a user OS that had become inoperative.
Posted: 02 Oct 2006 | Published: 01 Oct 2006

Intel Corporation

MSP’s Single Most Important Marketing Message
sponsored by GFI Software
WHITE PAPER: In this article Chris Martin discusses the importance of marketing yourself to your clients and how you should do it.
Posted: 22 Dec 2010 | Published: 22 Dec 2010

GFI Software

Infographic: Bridging the Gap Between Business and IT
sponsored by IBM
WHITE PAPER: This infographic illustrates the necessity of integration between business and IT, as well as the fundamental disagreements that exist between the two groups.
Posted: 04 Sep 2014 | Published: 04 Sep 2014

IBM

Why Buy Vs. Build Serena Service Manager
sponsored by SERENA Software, Inc.
WHITE PAPER: This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
Posted: 04 Apr 2012 | Published: 04 Apr 2012

SERENA Software, Inc.

SaaS Takes Center Stage in 2014
sponsored by IBM
WHITE PAPER: Learn how subscription-based business applications are expected to make an even bigger impact in 2014 and beyond in this informative infographic.
Posted: 02 Oct 2014 | Published: 29 Jul 2013

IBM

Storage: Economics Remains Crucial
sponsored by IBM
WHITE PAPER: Read this informative resource to find out what characteristics drive IT.
Posted: 14 Apr 2014 | Published: 31 Oct 2012

IBM

Planning and Design for a Data Centre Electrical Power Infrastructure: Distribution, UPS, Safety and Savings
sponsored by SOCOMEC Group
WHITE PAPER: This paper examines that a data centre design  must meet specific requirements including; site selection, space, available power, air conditioning, load, environmental quality, and risk evaluation, but also the requirements of the electrical power supply system. It is also discusses how necessary it is to consider the cost of service downtime.
Posted: 15 Feb 2011 | Published: 15 Feb 2011

SOCOMEC Group