Layoffs White Papers

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Enhancing Interaction Center ROI in Turbulent Economic Times sponsored by SAP America, Inc. WHITE PAPER: Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today. Posted: 27 Apr 2009 \| Published: 27 Apr 2009 TOPICS: Business Communications \| CRM \| CRM Best Practices \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Data Integration \| Data Quality \| Economic Environment \| ROI \| SAP (Product) \| Strategic Planning \| Workforce Management Software

Lower business risk and increase IT productivity with a managed file transfer solution for SOA sponsored by IBM WHITE PAPER: This IBM white paper provides an introduction to the managed file transfer topic and IBM WebSphere MQ File Transfer Edition. WebSphere MQ File Transfer Edition is designed to address the needs of organizations that rely on the transfer of files as well as organizations that want more control, manageability and auditability. Posted: 30 Sep 2010 \| Published: 30 Sep 2010 TOPICS: Business Architectures \| Business Environment \| Business Intelligence \| Business Management \| Business Service Management \| File Transfer Protocols \| SOA Governance

Evolution Vs. Revolution: Driving B2B Efficiencies Forward with People, Processes and Technology Tools sponsored by SEEBURGER WHITE PAPER: B2B integration technology, offers powerful and complementary tools and services for seamless business integration and meeting the challenges of global collaboration. Posted: 27 Oct 2008 \| Published: 27 Oct 2008 TOPICS: B2B \| Best Practices \| Business Environment \| Business Processes \| ERP \| IT Infrastructure

Storage: Economics Remains Crucial sponsored by IBM WHITE PAPER: Read this informative resource to find out what characteristics drive IT. Posted: 14 Apr 2014 \| Published: 31 Oct 2012 TOPICS: Economic Environment \| IT Industry \| Storage Capacity \| Storage Efficiency \| Storage Industry \| Storage Standards \| Tiered Storage

Virtual and Superior: How to Build Teams that Get Things Done sponsored by Citrix WHITE PAPER: This white paper highlights tips and best practices for CIOs looking for more effective ways to cut risk and create value in virtual environments through better teamwork. Posted: 12 Sep 2012 \| Published: 12 Sep 2012 TOPICS: Business IT Alignment \| Business Management \| Business of Information Technology \| IT Management \| IT Management Services \| IT Managers \| Project Management \| Project Management Software \| Project Portfolio Management

Achieving Value in Healthcare Through Efficiency and Effectiveness sponsored by DellEMC and Intel® WHITE PAPER: this white paper demonstrates how, by reforming health care delivery, implementing appropriate technology, and reshaping the medical establishment which supports efficiency and effectiveness, America can provide the best value in health care services for its citizens. Posted: 20 Jun 2012 \| Published: 20 Jun 2012 TOPICS: Business Architectures \| Business Development \| Business Intelligence \| Business IT Alignment \| Business of Information Technology \| Business Process Management \| Business Processes \| Health Care Industry \| Health Care Networking \| Medical Practice Management

Smarter Products - The Building Blocks for a Smarter Planet sponsored by IBM WHITE PAPER: IBM offers the first integrated software platform dedicated to the delivery of smarter products, with our portfolio of software, hardware and services, IBM can help companies create and manage smarter products for a smarter planet. Read on to learn more. Posted: 06 Oct 2009 \| Published: 01 May 2009 TOPICS: Business Environment \| Business Management \| Green Data Center \| Green Storage \| Software \| Software Best Practices

Oracle Accelerate - Not Just Smart but Timely sponsored by Oracle Corporation WHITE PAPER: This paper gives you an overview of how Ovum has helped penetrate the upper-midmarket. Even when the slowing growth of the market hasn't. Posted: 24 Sep 2009 \| Published: 01 Mar 2009 TOPICS: Business Activity Monitoring \| Business Development \| Business Environment \| Cost Benefit Analysis \| Enterprise Architectures \| Enterprise Systems \| Global Economy \| Oracle (Product)

Advancing Healthcare through the Application of Predictive Knowledge Management sponsored by DellEMC and Intel® WHITE PAPER: This white paper examines how the health care industry can proactively support patient-focused care through the use of technology services that enable predictive analysis. Posted: 20 Jun 2012 \| Published: 20 Jun 2012 TOPICS: Analytic Applications Software \| Business Intelligence \| Business IT Alignment \| Business Management \| Business of Information Technology \| Data Analytics \| Health Care Industry \| Medical Practice Management \| Predictive Analytics \| Predictive Analytics Software \| Predictive Performance Management

Are You Providing Your Customers with the Satisfying Experience That will Keep Them Coming Back? sponsored by Cisco Systems, Inc. WHITE PAPER: In today's tough economic times, businesses face a daunting challenge: do everything possible to attract and retain customers. This paper examines eight strategies for creating a relationship with your customers that will keep them coming back. Posted: 25 Sep 2008 \| Published: 25 Sep 2008 TOPICS: CRM \| Customer Service \| Customer Service Best Practices \| Economic Environment