SFA White Papers

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SFA White Papers (View All Report Types)

Self-Service That Really Serves sponsored by Oracle Corporation WHITE PAPER: To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back. Posted: 10 Jun 2009 \| Published: 10 Jun 2009 TOPICS: CRM \| Customer Data Management \| Customer Retention \| Customer Support Software \| eBook Software \| eBusiness Software \| eCommerce \| Sales \| Sales Force Automation

Force.com Cloud Platform Drives Huge Time to Market and Cost Savings sponsored by Salesforce.com WHITE PAPER: IDC White Paper: Force.com Cloud Platform Drives Huge Time to Market and Cost Savings Learn how companies like yours built custom apps 4 - 5 times faster at half the cost with Force.com Platform. Posted: 30 Oct 2009 \| Published: 30 Oct 2009 TOPICS: Application Development \| Application Life-Cycle Management \| Application Performance Management \| Cloud Computing \| Platform as a service \| ROI \| Sales and Marketing Software \| Sales Force Automation

Sales 2.0: Tap Into Social Media to Drive Enterprise Sales Results sponsored by InsideView WHITE PAPER: Read this paper to learn how Sales 2.0 technology helps sales identify the right opportunities at the right time and determine the right people to contact. Also learn how this unique approach enables sales and marketing collaboration to drive productivity and close more deals in this increasingly connected world. Posted: 26 Aug 2009 \| Published: 26 Aug 2009 TOPICS: Business Intelligence \| Business Intelligence Software \| CRM \| CRM Software \| Sales \| Sales and Marketing Software \| Sales Contact Management Software \| Sales Force Automation \| Sales Information Systems \| Social Networking

Solving the BYOD Puzzle with Google Apps sponsored by Google WHITE PAPER: This resource explores the challenges of the bring your own device (BYOD) trend an introduces how Google Apps allows both data and functionality to live in the cloud, overcoming these challenges. Posted: 08 Mar 2013 \| Published: 31 Dec 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Security \| Data Security \| Sales Force Automation

Strategic Value With Trade Promotion Management: A Closed-Loop Process for Quick Wins and Profitable Growth sponsored by SAP America, Inc. WHITE PAPER: This paper presents the situation of N-Hair, a fictional high-end hair-care products company that is now expanding into channels in broader consumer markets. Read this paper to learn how the firm has positioned itself well for long-term success as it preserved its brand image with SAP software. Posted: 03 Sep 2010 \| Published: 03 Sep 2010 TOPICS: Business Process Management \| CRM \| CRM Best Practices \| CRM Software \| Marketing \| Sales \| Sales and Marketing Software \| Sales Force Automation \| SAP (Product)

Building a Smarter Operational Response sponsored by Bytware, Inc. WHITE PAPER: Caught in a pinch of downsizing, restore IT productivity through automation. Posted: 11 Jul 2008 \| Published: 01 Jul 2007 TOPICS: Business Intelligence \| Business Process Automation \| Productivity \| Sales Force Automation \| Server Virtualization

Driving Your Channel Business: Leverage Information Technology to Improve Partner Relationships and Boost Channel Performance sponsored by SAP AG WHITE PAPER: This white paper discusses key channel business trends, highlights the complexities and challenges of different channel models. Posted: 17 Sep 2008 \| Published: 17 Sep 2008 TOPICS: Business Intelligence \| Collaboration \| Customer Data Management \| POS \| Productivity \| Sales Force Automation

Connect and Empower Mobile Salespeople sponsored by Oracle Corporation WHITE PAPER: Read this white paper to learn how a lightweight mobile CRM application - more task - than system-focused - can actually provide useful information and encourage salespeople to utilize it. Posted: 10 Jun 2009 \| Published: 10 Jun 2009 TOPICS: Customer Satisfaction \| Customer Service Best Practices \| Mobile CRM \| Mobile Device Management \| Mobile Workers \| Sales \| Sales Force Automation \| Smart Phones

Realizing Rapid ROI Through Mobility sponsored by BlackBerry WHITE PAPER: Companies are reaping the benefits from mobile CRM, field service and sales force automation processes with the latest Research In Motion (RIM) offerings. Read this white paper to learn more! Posted: 18 Feb 2010 \| Published: 18 Feb 2010 TOPICS: Application Development \| Application Development and Integration Services \| CRM \| Mobile CRM \| Mobile Device Management \| Mobile Workers \| ROI \| Sales and Marketing Software \| Sales Force Automation \| Smart Phones

Why a Call Centric CRM? sponsored by CallPro CRM WHITE PAPER: Is your current customer relationship management (CRM) software negatively impacting your selling potential? Many of the CRM software options today have lost focus on their primary users – sales professionals – and are actually decreasing sales activity. Read on to learn how a call-centric CRM strategy can alleviate this challenge. Posted: 23 Aug 2012 \| Published: 01 Aug 2012 TOPICS: Call Center Management \| Call Center Software \| Call Centers \| CRM \| CRM Best Practices \| CRM Software \| Sales and Marketing Software \| Sales Force Automation \| Sales Representatives