Support Services White Papers

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The State of IT Systems Management
sponsored by Kaseya International Limited
WHITE PAPER: This white paper is the culmination of results from a survey conducted - which asked IT professionals about their priorities, concerns and goals regarding the dynamic world of IT systems management - painting a complete and accurate picture of the most common IT issues affecting IT professionals and Kaseya’s solution to solving these problems.
Posted: 29 Mar 2011 | Published: 29 Mar 2011

Kaseya International Limited

What is an Application Delivery Controller (ADC)?
sponsored by Citrix Systems, Inc.
WHITE PAPER: This white paper details how application delivery controllers can help ensure the performance of your applications.
Posted: 15 Oct 2013 | Published: 15 Oct 2013

Citrix Systems, Inc.

Assuring mobile workforce productivity requires a new mAPM approach
sponsored by Aternity
WHITE PAPER: This informative whitepaper explores a unique mobile application performance management solution and outlines its core benefits.
Posted: 13 May 2014 | Published: 13 May 2014

Aternity

A Buyer's Guide to Choosing a Cloud Service Provider
sponsored by Skytap, Inc.
WHITE PAPER: Most enterprises are now evaluating external clouds to offloadtheir dynamic IT workloads, including application development,testing, training, IT prototyping and ERP migration environments.This white paper explores the top ten requirements buyersmust evaluate to select the right cloud provider.
Posted: 07 Sep 2010 | Published: 07 Sep 2010

Skytap, Inc.

Moore’s Law of Optimization
sponsored by CSC
WHITE PAPER: Access this resource to learn about going beyond Software-as-a-Service (SaaS) to Management-as-a-Service (MaaS) for industrialized, utility-based support of core applications. Discover how MaaS can help you optimize your application portfolio, identify inefficiencies, and ultimately enable more agile applications and reduce costs.
Posted: 12 Dec 2013 | Published: 30 Nov 2013

CSC

Case Management and Smart Process Applications
sponsored by K2
WHITE PAPER: This report looks at the applicability of smart process applications, the drivers for improved case management, and the feature sets required of a modern case management system.
Posted: 20 Nov 2014 | Published: 20 Nov 2014

K2

HP Mobile Applications Services: Mobility is the New Interaction Model
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This white paper introduces one respected company's mobile applications service, which enables enterprises needing to create new systems of engagement on mobile technology to deliver secure, high-quality mobile apps.
Posted: 29 Aug 2014 | Published: 30 Jun 2014

Hewlett-Packard Enterprise

Pay-As-You-Grow: investment protection and elasticity for your network
sponsored by Citrix
WHITE PAPER: Enterprise IT teams are being challenged to increase overall IT flexibility and business agility by incorporating emerging cloud technologies into their next generation datacenter architectures. Citrix created NetScaler Pay-As-You-Grow a simple licensing model that provides on-demand elasticity, avoids costly hardware purchases and upgrades.
Posted: 07 Sep 2011 | Published: 07 Sep 2011

Citrix

How Mobile Backend as a Service (MBaaS) Can Unleash Apps for the New Style of IT
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Mobile Backend as a Service is a set of cloud-based, server-side mobile services for multiple platforms that can be used as a back end for your mobile apps. Find out how it can benefit you.
Posted: 02 Sep 2014 | Published: 30 May 2014

Hewlett-Packard Enterprise

Business Activity Monitoring: Process Control for the Enterprise
sponsored by SL Corporation
WHITE PAPER: This whitepaper discusses how lessons can be taken from traditional process monitoring applications and applied in today's more complex multi-dimensional environments.
Posted: 19 May 2008 | Published: 12 Feb 2008

SL Corporation