UMS White Papers

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How to Achieve a 3X ROI with Slack sponsored by Slack WHITE PAPER: Today's new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack. Posted: 18 Jan 2024 \| Published: 02 Dec 2023 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Messaging Security \| Messaging Software \| Unified Messaging \| Unified Messaging Systems

How To Achieve A 3X ROI With Slack sponsored by Slack WHITE PAPER: Today’s new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack. Posted: 08 Feb 2021 \| Published: 02 Dec 2020 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Messaging Security \| Messaging Software \| Unified Messaging \| Unified Messaging Systems

Five Best Practices for Unified Communications sponsored by AT&T Corp WHITE PAPER: Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more. Posted: 28 Oct 2009 \| Published: 28 Oct 2009 TOPICS: Digital Telephony \| Telecom Spending \| Telecommunications Services \| Unified Messaging \| Unified Messaging Systems \| VoIP

Live and On-Demand: Streaming Video with LifeSize UVC Video Center sponsored by LifeSize WHITE PAPER: Learn why video streaming has become a key part of the communications strategy of today's organizations, and how this tool can help you increase connectivity, save budget dollars, and boost productivity. Posted: 25 Jul 2012 \| Published: 25 Jul 2012 TOPICS: Collaboration \| Communications Systems \| Social Networking \| Streaming Video Software \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Hardware \| Videoconferencing Software \| Videoconferencing Standards \| Videoconferencing Systems

Upgrading to Cisco Unified Communications Manager Business Edition 6000 sponsored by Cisco Systems, Inc. WHITE PAPER: Learn how the Cisco Unified Communications Manager Business Edition enables your employees to collaborate in the office or on the road from desk phones, PCs or Macs, mobile phones, business tablets, or any combination. Posted: 28 Oct 2011 \| Published: 28 Oct 2011 TOPICS: Communications Networks \| Communications Systems \| Contact Center Management \| Contact Center Services \| Contact Centers \| Network Infrastructure \| Network Management \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Systems

CDW Services: Unified Communications sponsored by CDW Corporation WHITE PAPER: Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions. Posted: 08 Feb 2010 \| Published: 22 Jan 2009 TOPICS: Communications Networks \| Communications Systems \| Network Convergence \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| VoIP

Transforming your Contact Center…”SIP-ly” Stated sponsored by AT&T Corp WHITE PAPER: Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure. Posted: 21 Sep 2011 \| Published: 21 Sep 2011 TOPICS: Communications Networks \| Communications Systems \| IP Networks \| IP Services \| IP Telephony \| Network Configuration Management \| Network Infrastructure \| Network Management \| Network Performance \| Networking \| SIP \| Unified Messaging \| Unified Messaging Systems \| VoIP

Web 2.0 and Sales Process Management sponsored by Oracle Corporation WHITE PAPER: How can Web 2.0 systems and applications support management of sales processes? Read this white paper to find out! Posted: 10 Jun 2009 \| Published: 10 Jun 2009 TOPICS: Application Development \| Applications Management \| Business Performance Management \| Business Process Management \| Sales \| Sales Order Management \| Unified Messaging Systems \| Web 2.0

Plantronics UC Toolkit Evolve Survey sponsored by Plantronics WHITE PAPER: After you’ve implemented and optimized your UC audio devices, it’s essential to make sure your end users are satisfied with their equipment. This survey provides a list of suggested questions IT managers can use to get feedback from their users regarding user utilization, services and upgrades. Posted: 28 Apr 2011 \| Published: 28 Apr 2011 TOPICS: Audio Equipment \| Network Infrastructure \| Network Management \| Systems Implementation \| Systems Integration \| Unified Messaging Systems

The Power of In-Person Meetings sponsored by Cisco WHITE PAPER: View this comprehensive white paper that breaks down the top benefits of in-person meetings, and how businesses can still achieve the effects even with global colleagues, customers, or partners. Posted: 23 Jan 2014 \| Published: 23 Jan 2014 TOPICS: Collaboration \| Teleconferences \| Teleconferencing Services \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Services \| Videoconferencing Systems \| Web Conferences \| Web Conferencing Services