Automatic Call Distributor Systems White Papers

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Communicate, Communicate, Communicate
sponsored by Global Knowledge
WHITE PAPER: This book excerpt examines the importance of communication in an organization and presents practical concepts for leaders to apply easily. Read on now to gain access to a unique set of strategies and initiatives designed to enable leaders to build capacity and confidence in their ability to perform.
Posted: 25 Oct 2013 | Published: 25 Oct 2013

Global Knowledge

Does Your Communications and Collaboration Solutions Meet your Mid-Size Business Needs?
sponsored by Cisco Systems, Inc.
WHITE PAPER: This exclusive paper examines how cloud collaboration technologies can help your organization overcome some of the common communication challenges faced today.
Posted: 29 Jan 2014 | Published: 29 Jan 2014

Cisco Systems, Inc.

Migration to IMPAX6 Helps Busy Maryland Hospital Meet Zero Downtime Goal
sponsored by HP and Intel® Xeon® processors
WHITE PAPER: Download this customer case study to learn how they implemented and deployed a BladeSystem architecture from HP that could support zero downtime goal for their trauma center.
Posted: 01 Aug 2013 | Published: 15 Nov 2011

HP and Intel® Xeon® processors

Get Ready for Unified Communications!
sponsored by Arkadin
WHITE PAPER: This informative guide explores a 5 step plan for smooth, effective implementation of your newly acquired unified communications platform.
Posted: 20 May 2014 | Published: 20 May 2014

Arkadin

IBM WebSphere Distributed Caching Products
sponsored by IBM
WHITE PAPER: In today's tech environment, your enterprise systems are seeing higher levels of traffic and more usage spikes due to the proliferation of mobile devices. In this white paper, learn how you can scale your business-critical applications and systems, while maintaining high performance to keep customers satisfied.
Posted: 17 May 2013 | Published: 30 Jun 2012

IBM

Strive for Simplicity: IT infrastructures that cut through complexity to drive business benefits
sponsored by Oracle Corporation
WHITE PAPER: Through this white paper learn the business value of simplifying IT infrastructure and processes. Learn 4 areas of IT that can easily be simplified, the 5 substantial business benefits of simplification, and much more.
Posted: 29 Jun 2012 | Published: 25 Jun 2012

Oracle Corporation

Frost & Sullivan – 2013 Global VC Technology Leadership Award
sponsored by Vidyo, Inc.
WHITE PAPER: This Frost & Sullivan research paper details why Vidyo was awarded their Technology Leadership award in the videoconferencing market and how the solution meets today's top VC benchmarks.
Posted: 02 May 2013 | Published: 31 Dec 2012

Vidyo, Inc.

Tripwire IT Security and Compliance Automation Solutions: Empowering IT Security
sponsored by Tripwire, Inc.
WHITE PAPER: View this informative white paper to learn how you can improve your IT security practices. Uncover some of the toughest challenges to maintaining Confidentiality, Integrity, and Availability (CIA). Uncover the sensitive data that needs protection as well as security policies and controls that could lead to a false of security.
Posted: 26 Sep 2012 | Published: 26 Sep 2012

Tripwire, Inc.

SAP Business Communications Management Rapid-Deployment Solution
sponsored by SAP America, Inc.
WHITE PAPER: See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
Posted: 24 Mar 2011 | Published: 24 Mar 2011

SAP America, Inc.

IBM SmartCloud for Social Business Mobility
sponsored by IBM
WHITE PAPER: This white paper introduces one company's portfolio of online services, including scalable and security-rich email, web conferencing, and social collaboration, that can help to improve employee responsiveness and effectiveness in support of social business.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

IBM