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Introducing IBM Lotus Sametime 7.5 sponsored by Insight WHITE PAPER: Lotus Sametime 7.5 software will represent a significant upgrade in real-time collaboration capabilities. This paper will highlight Sametime 7.5 enhancements for instant messaging (IM), Web conferencing, telephony, video, VoIP and m... Posted: 07 Dec 2006 \| Published: 01 Mar 2006 TOPICS: Instant Messaging \| Instant Messaging Software \| Internet Chat \| Lotus Notes \| Lotus Sametime \| Social Networking \| Software Upgrades \| VoIP \| Web Conferencing Software

IT Service Management: Lay the foundation for reliable IT operations and support sponsored by BMC-Accenture WHITE PAPER: As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential. Posted: 19 Aug 2011 \| Published: 19 Aug 2011 TOPICS: IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| ITIL \| SOA

Boost IT Visibility & Value with Service Catalog sponsored by ServiceNow WHITE PAPER: Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental. Posted: 19 May 2014 \| Published: 30 Apr 2013 TOPICS: IT Asset Management \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Systems \| ITIL

Accelerate IT Infrastructure Management for Better Business Value sponsored by IBM WHITE PAPER: This white paper examines the keys to successful infrastructure management for your server and network devices. Access this paper to discover how to create better business value using outsourcing, managed, and cloud services, as well as evaluate your in-house handling of infrastructure management. Posted: 31 Jul 2012 \| Published: 01 Aug 2011 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services

Forming an Agile IT Function sponsored by Hewlett Packard Enterprise WHITE PAPER: This brief resource explores the important considerations that CIOs need to keep in mind when taking steps to bring in agility into IT function. Learn how to form a roadmap to IT success by reading on now. Posted: 06 Nov 2013 \| Published: 06 Nov 2013 TOPICS: Benchmark Testing \| Business Management \| Business Performance Management \| Business Process Management \| Business Process Outsourcing \| CIOs \| IT Governance \| IT Management \| IT Managers \| IT Outsourcing Services \| IT Services

A Virtualization Roadmap from Dell and Intel sponsored by DellEMC and Intel® WHITE PAPER: Virtualization is more than a technology. It is a way of thinking about problems that allow us to go beyond the physical limitations normally associated with entire classes of hardware, from servers to storage. Attaining the maximum benefits of virtualization, however, requires a plan and constant monitoring to ensure peak performance. Posted: 29 Apr 2010 \| Published: 29 Apr 2010 TOPICS: Backups \| Data Center Consolidation \| Data Center Management \| Disaster Recovery \| IT Services \| Multi-core Processors \| Regulatory Compliance \| Server Management \| Server Virtualization \| Server Virtualization Software \| Storage Consolidation \| Systems Management

The Software-Defined Data Center is Key to IT-as-a-Service sponsored by Avaya WHITE PAPER: This white paper provides an in-depth look into the migration to a software-defined data center. Discover how driving business growth has necessitated advancements in the technology infrastructure to allow IT to be delivered as-a-service. Posted: 19 Sep 2013 \| Published: 31 Aug 2013 TOPICS: CIOs \| Data Center Infrastructure Efficiency \| Infrastructure Management \| IT Management Services \| IT Services \| Network Infrastructure \| Network Management \| Networking \| Server Virtualization \| Software Architectures

Dell SupportAssist FAQ sponsored by Dell, Inc. and Intel® WHITE PAPER: This whitepaper features a series of frequently asked questions regarding Dell's SupportAssist technology. Posted: 22 May 2014 \| Published: 23 May 2013 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| Systems Management \| Systems Management Services

Tripwire IT Security and Compliance Automation Solutions: Empowering IT Security sponsored by Tripwire, Inc. WHITE PAPER: View this informative white paper to learn how you can improve your IT security practices. Uncover some of the toughest challenges to maintaining Confidentiality, Integrity, and Availability (CIA). Uncover the sensitive data that needs protection as well as security policies and controls that could lead to a false of security. Posted: 26 Sep 2012 \| Published: 26 Sep 2012 TOPICS: Access Control \| Access Rights \| Compliance Best Practices \| Compliance Software \| Data Security \| IT Services \| IT Systems \| Security \| Security Threats

Your Guide to Improving IT Service Visibility sponsored by Pangea Systems WHITE PAPER: This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services. Posted: 25 Jun 2014 \| Published: 20 Mar 2014 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Asset Management \| IT Auditing \| IT Departments \| IT Management \| IT Management Services \| IT Service Centers \| IT Service Management \| IT Services