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The best way to continually improve and to deliver the best service is to measure, trend and set goals for your services and then benchmark against yourself - this is the very definition of service improvement and this guide will show you some simple ways in which you can accomplish this.
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In this white paper, learn how 4net Technology is helping to address the shortcomings of drones with a Mobile Drone Kit that utilizes Avaya Equinox, a powerful gateway for calling messaging, conferencing and collaboration.
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Cloud computing has made a name for itself in the enterprise computing industry today and it is likely to gain traction in the future. This does not mean the end for IT departments but their roles and responsibilities will certainly be changing. Check out this white paper to learn more about what to expect from IT in the post-cloud era.
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This brief guide details the new features and improvements of the communications system IP Office 8.1, explaining how this tool can help you support increased scalability, integrated video collaboration, increased mobility, and more.
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This exclusive paper discusses how visual collaboration can be utilized by small to midsized businesses in order to significantly improve productivity and drive innovation. Read on to find out more.
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Not all IT pros are on the same page when it comes to the "true" definition of hybrid cloud. And unfortunately, the original definition has been lost in vendor marketing jargon. Download this guide to cut through the vendor jargon and discover the true definition of hybrid cloud, as our experts elaborate on the subject.
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This white paper will highlight the changes in the mobile workplace; outline the benefits of unified communications and Fixed-Mobile Convergence for mobile workers; identify the key market trends and business challenges IT managers must pay attention to and offer best practices for choosing a solution that will deliver clear ROI.
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Learn how Microsoft and Polycom deliver a complete and interoperable end-to-end UC solution that addresses key business challenges like total cost of ownership (TCO), productivity, efficiency, and team collaboration.
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Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure.
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This exclusive paper examines a simple, powerful collaboration solution for midsized companies that offers increased scale, flexible deployment options, and simplified management to help your organization achieve productivity levels akin to large-scale organizations.
